🚚 Shipping & Delivery Policy — Icare.pk
Last Updated: December 2025
At Icare.pk, we are committed to providing fast, reliable, and hassle-free delivery across Pakistan. Our Shipping & Delivery Policy is designed to ensure transparency so you always know what to expect when placing an order with us.
1. Shipping Coverage
We proudly offer nationwide delivery across Pakistan, including all major cities and remote areas.
International shipping is not available at the moment.
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2. Order Processing
All orders are processed within 24 hours of successful payment.
Orders placed on weekends or public holidays will be processed on the next business day.
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3. Delivery Options & Timeframes
We offer two convenient delivery options:
• Standard Delivery
Estimated Arrival: 2 to 3 working days
• Express Delivery
Faster delivery based on your city and courier availability
Delivery times may vary slightly due to weather, road conditions, or courier workload.
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4. Trusted Shipping Partners
To ensure safe and timely delivery, we ship your orders through leading courier companies:
Couriers are selected automatically based on your location and the fastest available service.
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5. Shipping Charges
We offer flat-rate shipping on all orders.
No additional charges apply for express or long-distance deliveries within Pakistan.
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6. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email.
You can use this tracking code on the courier’s website for real-time updates and delivery status.
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7. Packaging Standards
Your items are packed in high-quality branded packaging to ensure product protection and a premium unboxing experience.
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8. Duties & Additional Fees
All duties, taxes, or additional charges (if any) are covered by Icare.pk.
Customers are not required to pay anything extra upon delivery.
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9. Delivery Issues & Resolutions
We aim for smooth deliveries, but if any issue arises:
• Lost or Stolen Packages
We will send a free replacement immediately after verification.
• Courier Delays
We coordinate directly with the courier to resolve delays as quickly as possible.
• Wrong Address Provided
If an incorrect address is submitted, we will attempt to correct it instantly to avoid delays.
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10. Local Pickup
We currently do not offer local pickup services.
All orders are delivered through courier partners.
11. Customer Support
Our support team is available 24/7 to assist you with all shipping or delivery-related concerns.
📩 Email: icare@icare.pk
